Do you have an enquiry, feedback or compliment?
Feel free to contact us using any of the following ways:
- Call or write to us at any of our four Offices – see the contact details below
- Email us at info@terooputaurima.org.nz
- Send us an enquiry through our online form
Tari Matua and Tari ki Tamaki Makaurau / National Office and Auckland Office
519 Great South Road
Otahuhu 1062
PO Box 22 346
Auckland 1640
Email: info@terooputaurima.org.nz
Tari Te Tai Tokerau / Northland Office
56 Kamo Road
Kensington
Whangarei 0112
Email: Alaisa.Herewini@terooputaurima.org.nz
Tari Te Kirikiriroa / Waikato Office
15A Norton Road
Frankton 3204
PO Box 1406
Hamilton 3240
Email: Jono.Clifton@terooputaurima.org.nz
Tari Te Ōtautahi / Christchurch (South Island) Office
346 Flaxton Road
Rangiora
Christchurch 7400
Email: Keri.Waretini@terooputaurima.org.nz
Not happy about something or want to make a complaint?
We at Te Roopu Taurima take every complaint as an opportunity for learning and improving our services. If you are not happy about something, you can complain to us using any of the following ways:
- Online Complaint Form – Click Here
- Easy to Read Complaint Form – Click to download the form: PDF or Word
- Complaints line: 0800 828 746
- Email us: complaints@terooputaurima.org.nz
If you need help with making a complaint, please call us or visit https://www.hdc.org.nz/making-a-complaint/.
You can also contact the following agencies who will be able to support you with your complaint:
- The Nationwide Health & Disability Advocacy Service – 0800 555 050
- The Health and Disability Commissioner – 0800 11 22 33
