Tari Matua and Tari ki Tāmaki Makaurau
National Office and Auckland Office
650 Great South Road
Ellerslie
Auckland 1051
New Zealand
PO Box 22 346
Auckland 1640
Email: info@terooputaurima.org.nz
National Office / Tāmaki Makaurau:
- Address: 650 Great South Road, Ellerslie 1051
- PO Box: 22 346, Auckland 1640
- Email: info@terooputaurima.org.nz
- Media only: kate@alexanderpr.co.nz
Other Offices:
- Te Tai Tokerau: 56 Kamo Road, Kensington, Whangarei 0112
- Waikato: 15A Norton Road, Frankton, Hamilton 3240
- Waitaha: 346 Flaxton Road, Rangiora 7400
For specific queries, feel free to contact the relevant regional office or email us for more information.
Not happy about something or want to make a complaint?
We at Te Roopu Taurima take every complaint as an opportunity for learning and improving our services. If you are not happy about something, you can complain to us using any of the following ways:
- Online Complaint Form – Click Here
- Easy to Read Complaint Form – Click to download the form: PDF or Word
- Complaints line: 0800 828 746
- Email us: complaints@terooputaurima.org.nz
If you need help with making a complaint, please call us or visit https://www.hdc.org.nz/making-a-complaint/.
You can also contact the following agencies who will be able to support you with your complaint:
The Nationwide Health & Disability Advocacy Service – 0800 555 050
The Health and Disability Commissioner – 0800 11 22 33